Just got my Neo-Flex® Dual LCD Lift Stand yesterday. Mounted up my monitors and stuff is working out nicely, i must say its a cool stand
Ive got a problem though. My monitors are too high at the moment, i dont like it this way. In the instructions manual it says i should spin clockwise or counterclockwise in order to "tighten or fasten". Right, so i try to spin that stuff around to "tighten or fasten". The monitors are not moving down. Am i supposed to spin around for ages before something happens? I could, but i dont know if im supposed to spin clockwise or counterclockwise.
Or do i need to first manually push the monitors down with my hands, hold it in place and then tighten it? I tried, but nothing happens. Please help me out, i dont know how to lower these monitors.
Thanks for a fine product!