Neo-Flex tilt won't stay down

Neo-Flex tilt won't stay down

Postby Everblue » Thu Sep 01, 2016 4:29 pm

I just got an Ergotron Neo-Flex and I just can't get the display to stay down (I want it to stay perfectly vertical). It seems the spring on this thing is way too strong and no matter how much I try to adjust the screw it will not stay down at all.

How do I fix this please?

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Joined: Thu Sep 01, 2016 4:23 pm

Re: Neo-Flex tilt won't stay down

Postby ErgoAdam » Tue Sep 06, 2016 3:56 pm

Sorry you're having difficulty adjusting your Neo-Flex. Our Customer Care folks can probably solve the issue. Here's their contact info: ... fault.aspx
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