Broken sit stand desk

Broken sit stand desk

Postby Roxanne » Sat Jul 08, 2017 6:03 pm

33-342-200. One of our units is broken. It stays at the top position. A brief look through the top with a flashlight revealed what looks like a broken gear. Is there a parts manual for this unit? Thanks~ Roxanne
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Re: Broken sit stand desk

Postby ErgoAdam » Mon Jul 10, 2017 10:03 am

Hi, Roxanne.

Sorry you're having difficulty there. Here's the Installation Manual: http://www.ergotron.com/Portals/0/Reser ... 3-orig.pdf

Our Customer Care team may be able to help you, too. Here's their contact information: http://www.ergotron.com/en-us/support/c ... 0-888-8458

Let us know if we can be of any further assistance!
-Adam
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Ergotron

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Re: Broken sit stand desk

Postby Roxanne » Wed Jul 12, 2017 5:35 pm

Thank you! I'll take a look through the manual. Fingers x'd.
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Re: Broken sit stand desk

Postby WellBallanced » Sat Jul 22, 2017 7:00 am

I'm new to this subject and working so many hours on my PC as a game developers. This desk is awesome. Is there any chance to buy it in Europe? please send me a private message.
Thanks
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Re: Broken sit stand desk

Postby ErgoAdam » Wed Jul 26, 2017 9:53 am

Hi, there.

Ergotron products are definitely available in the UK and EU. Our web site has "Where to Buy" information for every product, so that's the best place to start: http://www.ergotron.com/en-us/products/stand-up-desks

Thanks!
Adam
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Ergotron

Follow us for the latest news: http://www.ergotron.com/tabid/801/language/en-US/default.aspx
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