I am a fan of your products, this is the 3rd MX LCD Wall Mount arm (45-228-026) I've bought. I am well pleased with the other two, but now I've got a new monitor that only weighs 10lbs. I've managed to loosen the height adjustment so it doesn't pop up anymore, so that's good. I cannot loosen the tilt adjustment far enough I think it's run off the end of the screw at this point, and while it doesn't point at the sky, it does slide upwards 5-10 degrees. I'd prefer it pointing downwards some, as it tends to live hovering over my laptop.
If anyone can advise on modifying the spring or adding some sort of vesa-adapter plate or something to make the monitor appear heavier, I'd appreciate it. I tried a google search for monitor weights (things to weigh your monitors down with), but it only gives me results for weight moinitors (things to record *your* weight). I need about 5 pounds to make this work I think.