We have a number of Ergotron laptop carts (SV-41) and have noticed that if a user fully drains the battery power on laptop in the cart
the power button on the cart will no longer function, even when the laptop battery is charged back up to 100%.
As a workround we have set the BIOS of the affected carts to 'Power on AC', but if the power button can reset/re-enabled that would be better.
If anyone can point me in the direction of any documantation on this issue I appreciate it as I haven't had much luck searching so far.
Thanks in advance