We have 3 WorkFit-S Dual models set up with the same configuration (same monitors, keyboards, desks etc). The one I'm using seems to be losing it's maximum height. I'm not talking about it not able to stay in position, I'm talking about not being able to lift it to the same height as before.
For example, the workstation next to me has a height of about 970mm from the desktop surface to the top of the monitors. My workstation originally started at about 965mm. The maximum height is slowly decreasing though. Now I can only get it up to 925mm before it come to a hard stop (both have the monitor height adjustments in the max position - about 90mm to the base of the monitor from the working area).
It seems to be something internal to the moving tracks inside. Is there something that we can change to get it back to the full range as before?