Workfit-D Desk Not Locking

[goodmann8]

My workfit-d desk is not locking at different levels. I can bring it all the way up to the top height and it will lock in. But then it wont lock into any other level. Any idea??

[ErgoJustin]

Hi goodmann8-

Have you tried raising & lowering it to the highest/lowest points the WorkFit-D can go? You can reset it this way -- Raise it up to its heighest level, and then while it's lowered down at it's lowest point, push on the top of the desk - you should hear a "click" type noise. Afterwards, try raising and lowering it - and locking it. This should resolve your issue.

Let us know your results!

All the best,
Justin

[nairod]

I think I've got the same problem. I posted a picture of the latch illustrating what I believe to be the issue in my thread there :
viewtopic.php?f=13&t=3832

I tried bringing the desk all the way to the top and all the way down but it didn't help.

Any help would be much appreciated.